Resources
Claims
Roosevelt Road Specialty and its MGAs are committed to risk mitigation and claims management. Through our third-party claims administrators, we strive to provide an unbiased claims process that ensures you receive a fair settlement with unparalleled support.
To report a claim, simply review the claims information below, and contact the appropriate program:
| MGA/Program | Claims Administrator | Email Address | Phone |
|---|---|---|---|
| Tradesman Program Managers – GL / XS | Gallagher Bassett | claims@tradesmanprogram.com | 833-432-1120 |
| Tradesman Program Managers – Auto | Network Adjusters, Inc. | claims@tradesmanprogram.com | 833-432-1120 |
| Tradesman Program Managers – Workers' Compensation | Gallagher Bassett | wcclaims@tradesmanprogram.com | 332-345-3284 |
| CareAgents | Gallagher Bassett | claims@kbcareagents.com | 332-345-3745 |
| Renaissance Specialty | Gallagher Bassett | claims@renspecialty.com | 917-765-7969 |
| RISE | Gallagher Bassett | riseclaims@tradesmanprogram.com | 917-765-7969 |
Instructions / Notes:
To expedite your claims quickly and efficiently, please have the following information readily available.
This is a general listing for your quick reference. Additional information may be requested.
INSURED INFORMATION
- Name and DBA
- Policy#
- Address
- Contact Information
CLAIM INFORMATION
- Exact location where the incident occurred
- Exact date and time of incident
- Nature of claim
- Specific description of situation
- Description of property
- Nature of damaged goods or property
- Name and contact details of witnesses
- Description of injuries
- Name and address of medical provider
Expert Legal Support
Roosevelt Road employs several in-house attorneys to navigate the legal landscape in each state.
Combatting Fraud Head-On
In today’s world, fraud has become a growing concern to our client base and that leads to higher premiums. Our role is to protect our client base from fraudulent claims. We have a unique specialized Special Investigative Plus Unit (SIU+). Unlike most insurance carriers that have smaller SIU units, ours is comprised of seasoned lawyers who possess an expertise in uncovering fraud. We will seek criminal prosecution against anyone who perpetrates the fraud against our clients. With this specialized expertise, we protect our client’s assets and only settle legitimate claims.
Proactive Claim Management
Early reporting is imperative to ensure the success of our client’s financial interests. Early investigations allow us to investigate claims immediately. Delays in reporting can be very detrimental to case management. It is well documented that delays in reporting are directly linked to larger settlements and verdicts. We offer claim reviews with our clients to ensure that they are involved in the claim process. Whether we underwrite your workers’ compensation or not, we are proactive for you and will assist in investigating claims made against you. It is essential that you report all WC claims to us at the same time you report your workers compensation losses. This provides us with the opportunity to timely screen and investigate any potential 3rd party claims against you. Our SIU+ services will investigate any fraud within your workers’ compensation claims.
Personalized Claim Oversight
We assign a dedicated Claim Professional Oversight Manager to each insured client who will oversee any claim made against you and provide you with the comfort knowing that you are not alone in the claim process and that you can run your business knowing that you have the very best claim team protecting your interests.
