CareAgents by K&B

Senior Living Insurance

Want to differentiate yourself from the competition, increase your business and enhance your retention rate?

CareAgents, today’s leading insurance program for assisted living and skilled nursing communities, can help you meet the needs of your senior living clients with specialized coverages, smart technology, and reinsurance capabilities.

Contact

CareAgents by K&B

Phone: 888-884-3007

About CareAgents

For more than 20 years, CareAgents by K&B has been an insurance leader in the senior living industry. Through our established relationships with specialty brokers and risk management partners, senior living facilities can provide high-quality care to their residents while increasing staff efficiency, reducing annual falls and pressure injuries, increasing their census, and seeing a reduction in annual insurance claims.

CareAgents has the market intelligence, experience, and advanced technology to provide a customized program with real value for your clients. We provide a holistic approach, encompassing every aspect of the incident from reporting the claim, through the investigative process, and a legal defense team dedicated to protecting your interests in all claims.

Speak with an Expert

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CareAgents Senior Living Insurance

Who We Insure

Business Classes

At CareAgents, we underwrite the following business classes:

  • Nursing Homes
  • Independent Living Facilities
  • Adult Day Care
  • Assisted Living Facilities
  • CCRC’s
  • Hospice
  • Home Health Care when attached to a facility

Eligibility Map

Program Highlights:

CareAgents provides the following limits of liability and policy features:

  • $1MM/$3MM limits per location
  • $10MM aggregate
  • $100k minimum premium
  • Claims made – incident sensitive
  • First dollar available on select accounts
  • Deductible / SIR / Corridors

Applications

NameFormatDownload / Form
Broker Appointment QuestionnaireOnline Form
Facility Supplemental ApplicationDownload
Main Supplemental ApplicationDownload
Auto Supplemental ApplicationDownload

Submission and Carrier Information

What are the submission requirements?

Submission Requirements

To obtain a quote with the best possible terms, we need:

  • Main & Facility supplemental applications
  • Five (5) years of currently valued loss runs with details on all claims over $100k
  • State survey reports for the recent 15 months (including corrective action plans)
  • Financials
  • Licenses for Each Location
  • Current Policy Dec Page
Who is the carrier partner for CareAgents?

Carrier Partner

Clear Blue Insurance Group

Why Work with CareAgents?

From predictive AI to the most widely used wound care automation solution to customized risk assessments, CareAgents partners with leading technology experts to deliver the best-in-class risk management services in senior living today.
VirtuSense’s AI sensors detect movements to predict falls 60 to 90 seconds before they happen, while preventing more than 80% of falls.
WoundRounds reduces in-house acquired pressure injuries by more than 80% and leverages smart phone app brings expert wound nurses to bedside remotely.

Apply to become one of our appointed brokers today!

Do you need to file a claim?

Our Team

The CareAgents management team is comprised of seasoned experts with extensive experience across the MGA and reinsurance industry, and the proven ability to navigate today’s market.

Bryan Baird, RPLU

Bryan Baird, RPLU

CEO
Dan Hickey

Dan Hickey

Founder
Rick Ecklord

Rick Ecklord

CFO
Thomas Kelly

Thomas Kelly

General Counsel
Jim Kilduff

Jim Kilduff

Director of Reinsurance
Greg Jablonsky

Greg Jablonsky

CIO
Anthony Baird

Anthony Baird

Operations
Rian Girard, CPCU

Rian Girard, CPCU

Underwriting
Jeff Feldman

Jeff Feldman

Senior Vice President, Claims
Anthony Dietz

Anthony Dietz

Chief Underwriting Officer
Carrie Ginchereau, CPA

Carrie Ginchereau, CPA

Controller

Bryan Baird, RPLU

CEO

Bryan Baird, RPLU, is President & CEO of K&B Specialty Insurance (KBSI) which administers the CareAgents program through the Roosevelt Road Specialty platform. He is a seasoned insurance veteran with over two decades of proven success in business ownership, entrepreneurship, and direct sales within the senior care and residential facilities market.
Prior to KBSI, Bryan successfully built the MGA platform, Lighthouse Eldercare, where he served as President & CEO. His entrepreneurial spirit led him to disrupt traditional methods of quoting and binding business insurance through the groundbreaking online platform, www.xagent.com. This revolutionary technology empowers insurance agents nationwide with unparalleled access to thousands of business lines and multiple carriers in all 50 states, enabling them to obtain bindable quotes within minutes through the innovative "Input once and submit everywhere™" approach.
Energetic and driven, Bryan’s leadership is instrumental in the continued success of K&B Specialty Insurance, where he brings a dynamic leadership approach to the business. His commitment to change extends beyond insurance, as he continually seeks to revolutionize the elder care industry through innovative risk management tools and loss prevention techniques.
Outside of his professional pursuits, Bryan is the proud father of six children. He is a graduate of George Mason University.

Phone

571-250-6191

Dan Hickey

Founder

To the International Insurance Industry, Daniel Hickey brings 27 years of diverse insurance experience across the Property & Casualty industry, which includes the independent agency system, Domestic Insurance Company and unprecedented understanding of the Bermuda Re-insurance marketplace.  He graduated from Northeastern University in 1990 with a B.A. in Business Administration, majoring in finance with honors, (Cum Laude).
Daniel served as CEO and Chairman of Majestic Holdings, LLC, a company he took public in 2005. Mr. Hickey led the negotiation and acquisition of Majestic Insurance Company. He succeeded in turning a B++ company into an A- “AM Best” rated company, grew premiums from roughly $50 million to over $150 million, and expanded the business into new states including NJ, NY, NV, and FL.
Daniel Hickey Jr. has a thorough understanding of the intricacies of the insurance model from top to bottom, understands the role each key discipline plays in a successful operation and possesses the keen ability and vision to build and execute an effective company strategy.

Phone

845-453-1787

Rick Ecklord

CFO

Rick Ecklord is the Chief Financial Officer and joined in 2019 bringing 25 years of experience to the firm. Prior to joining TPM, Mr. Ecklord served as the President and COO of Sandell Re, Ltd. a Class 3A Bermuda Reinsurer, which he founded in 2014. During this period Mr. Ecklord also created a Joint Venture, SOBC Sandell, which focused on mid-cap investments in the insurance run-off space. He was with Sandell Asset Management, a Global Event Driven Hedge Fund, for 18 years where he was a Partner and Senior Managing Director. In this capacity he led investments in the Merger Arbitrage universe.
Previously, Mr. Ecklord worked in Equity Derivative roles for Goldman Sachs, SLK Capital Markets and was a member of the American Stock Exchange. Mr. Ecklord graduated from The Citadel, The Military College of South Carolina in 1995 with a BS in Business Administration with a concentration in Finance.

Phone

917-617-8630

Thomas Kelly

General Counsel

Tom Kelly is a New York State admitted attorney who has practiced in New York for over 35 years. He is admitted to the Southern and Northern District Federal Courts as well as the 2nd Circuit Court of Appeals.
Tom brings a wide range of experience to the company as his area of expertise is in personal injury litigation, insurance coverage disputes, and regulatory compliance. Tom has extensive experience in handling Labor Law Claims and will work hand in hand with our TPA and outside counsel to vigorously defend these actions. He is married with three children and sits on various civic minded boards in the Greater New York Area.
Throughout his career, he has represented a number of insurance carriers including Main Street America, Liberty Mutual and Lloyds of London. He also represents several municipalities in defense of personal injury and constitutional violation claims including the City of Poughkeepsie Police, Town of Poughkeepsie and County of Dutchess.

Phone

914-474-1475

Jim Kilduff

Director of Reinsurance

Phone

682-712-6205

Greg Jablonsky

CIO

Greg Jablonsky has served as CIO of Roosevelt Road Specialty since 2021 and manages IT strategy and operations for all subsidiaries, including Roosevelt Road Reinsurance. His unique strength lies in attentive listening and effective communication. Greg is passionate about assisting and learning across business areas and routinely collaborates with the CFO on actuarial analyses. His fresh perspective enables seamless connections with different departments, enhancing overall efficiency. The most challenging aspect of Greg’s job is substantiating the time-intensive nature of IT projects to all parties involved. He takes pride in his career growth, maintaining a "What's Next" mindset. With eight years as a CIO, Greg's diverse experience includes roles at the New York Power Authority and IBM. He holds a Bachelor of Science in Information Systems from Pace University and enjoys golfing with members of the Buffalo Bills outside work.

Phone

332-345-3303

Anthony Baird

Operations

Anthony Baird is the Operations Manager at K&B Specialty Insurance (KBSI) and has been with a Roosevelt Road Specialty since October 2021. For KBSI, Anthony oversees day-to-day operations, focusing on business process improvement, innovation, and IT initiatives. Anthony's unique blend of underwriting and IT skills equips him to tackle diverse organizational challenges, ensuring the underwriting and risk management teams operate efficiently. His passion for technology drives him to build and deliver solutions that simplify processes. Anthony is focused on industry trends including emphasis on automation and data analytics. Prior to joining Roosevelt Road, Anthony managed operations at an Insurtech startup and held roles at K&B Underwriters. He holds a BA in Political Philosophy from the University of Dallas. Outside work, Anthony enjoys hiking, skiing, snowboarding, and most recently, cycling.

Phone

571-250-7023

Rian Girard, CPCU

Underwriting

Rian Girard, CPCU, ARe, RPLU, serves as the Chief Underwriting Officer at KBSI. He is pivotal in ensuring the profitability and growth of CareAgents’ Senior Living book of business. Rian's extensive career includes key roles such as Chief Underwriting Officer at the Insurtech firm xagent and senior positions at notable insurers including Admiral, Zurich, and AIG. Rian thrives on the complexities and challenges that come in building a world-class organization like RRS. He is particularly focused on fostering growth in a lean and efficient manner, while simultaneously delivering unparalleled customer service. His leadership style is deeply influenced by his blend of extensive industry experience and a commitment to operational excellence. Rian holds a Bachelor of Science from the University of Notre Dame, where he distinguished himself as a member of the university's Fencing team. His sports background complements his professional drive, emphasizing strategy and precision in his approach to underwriting and business growth.

Jeff Feldman

Senior Vice President, Claims

Jeffrey Feldman is the Senior VP of Claims at KBSI and manages KBSI's claims process which includes TPA management, defense panel control, exposure assessment, reserving, and liaison work between claims and underwriting, as well as marketing assistance. Bringing over 35 years of diverse claims experience, including handling high exposure CAT claims, Jeffrey excels in swiftly assessing and strategizing on various claims to minimize exposure. A significant aspect of his role involves educating insureds and brokers about the importance of early claims investigation. With claim values escalating along with insurance fraud, Jeffrey foresees a growing significance in his role. He takes pride in his quick grasp of issues and his mentorship to younger staff. Before joining RRS, Jeffrey spent 25 years at AIG, 20 of which were in senior management in Reinsurance, Excess Claims, Healthcare Claims and Primary Construction Claims. He holds an Economics degree from Binghamton University and has a passion for “toys” including his 3-wheel motorcycle.

Phone

332-345-3745

Anthony Dietz

Chief Underwriting Officer

Anthony Dietz is the Chief Underwriting Officer of Roosevelt Road Specialty, bringing over two decades of experience in the insurance industry. Prior to joining RRS, Anthony was the Head of Insurance Brokerage at Procore Risk Advisors and has held several senior leadership positions, including Senior Vice President at NFP, an Aon company, and Vice President at Arch Insurance Group Inc. His broad expertise spans underwriting, brokerage, and leadership within the insurance sector, having also served as Regional Manager at AIG.
Anthony earned his bachelor's degree from Hofstra University, where he studied Finance and Business Law, and later received his MBA in Management from the Fordham Gabelli School of Business in New York City.

Carrie Ginchereau, CPA

Controller

Carrie Ginchereau is the Controller at Roosevelt Road Specialty and joined the firm in 2024, bringing over a decade of accounting and advisory experience to the team. Prior to joining Roosevelt Road, Carrie held various roles at Wouch, Maloney & Co., LLP. Most recently, she served as Manager of Business Advisory Services, providing strategic financial guidance to clients. Earlier in her career, she advanced through roles as Senior Accountant and Junior Accountant at the same firm, developing a comprehensive understanding of accounting practices across diverse industries.
Carrie is a Certified Public Accountant (CPA) and holds a Bachelor of Business Administration in Accounting from Temple University’s Fox School of Business and Management. She also earned a Master’s degree in Accounting from DeVry University.

Phone

917-933‑5461

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